Tailored loyalty

Nine stamps. One reason to come back.

A reward card in your own name and your own colours, sitting above your menu. It is part of the Ordernised platform, so there is no separate loyalty app to buy and no extra bill.

Your venue
Your venue rewardsVIP4/9

Two more orders and that next is yours

578

Tap a to see what it unlocks

Join and start earning

Your colours, not ours

Included

Loyalty is part of the platform, not a separate app with its own bill.

See what is in each plan

Winning a customer is expensive. Keeping one is a system.

To join

1 tap

Members join, earn and redeem without leaving the checkout.

To install

Nothing

No app to download and no plastic card. It lives on your own site.

To run it

£0 extra

Included on every plan, with no commission on what it brings back.

Your brand

It has your name on it, because it is yours.

The card takes your venue name and your brand colour, and sits above your menu on your own ordering page. Customers see how close they are the moment they land, before they have chosen anything.

  • Your page, not a marketplace. No third party logo, no competing venue one tap away.
  • Your customer list. Members and their order history stay on your account.
  • Nothing extra to buy. The card is part of your platform, wired into the ordering page you already have.
A branded venue, with the card open on a phone

The hook

Locked rewards stay hidden.

A customer cannot see what is waiting at six until they tap it. That one rule is why people come back to look at the card.

Rewards, milestones and wording are all yours to set. Three, six and nine is simply the shape that works most often.

The parts

What the scheme is made of

A complete retention engine, from a first order to a regular.

A stamp on every order

Earned automatically at checkout. Nothing to scan, nothing to carry, and nothing for your staff to remember on a busy Friday.

Rewards at milestones you pick

You choose what unlocks and where it lands. A reward at three, six and nine is a common shape, and none of it is fixed.

Tap to reveal

Locked rewards stay hidden until a customer taps them, so there is always a reason to open the card again.

A VIP tier above the card

Your best customers move up into a tier the casual crowd does not get, so there is a reason to keep going past the last stamp.

Offers alongside the card

Time limited promotions run next to the scheme and apply themselves at checkout, so the card is never your only lever.

One record per customer

Stamps, orders and rewards land on the same profile as the rest of the CRM, so loyalty can drive segments and campaigns.

Past the last stamp

The tier your regulars are trying to reach.

Most stamp cards stop at the ninth stamp and the customer starts again from nothing. Yours does not. Past the card is a VIP tier with standing perks, held for as long as they keep coming back.

  • Standing perks, not a one off. Early access, a permanent extra, whatever you decide it is worth.
  • Flagged everywhere. VIPs show up on the diary, at the till and on their own ordering page.
  • Earned, not bought. The tier is set by behaviour, so it means something to be in it.

Member tier

VIP

JessMember since March 2024

Card completed9/9

Orders
24
Lifetime
£642
Usual gap
11 days
  • First look at the new menu
  • Free delivery, always
  • A table held back on Fridays

Top 4% of your customers, flagged wherever your team sees her

The work

From first visit to regular

Modelled against your margins.

  1. Week one

    Model

    We take your average order value and your visit gaps, and work out what a reward can cost before it stops paying for itself.

  2. Week two

    Build

    The card goes onto your ordering page in your colours, wired into checkout and customer accounts.

  3. Launch week

    Launch

    Staff briefing, in venue signage and a campaign to your existing list, so people actually join in week one.

  4. Every month after

    Tune

    We watch join rate, redemption rate and repeat gap, then move the milestones if the numbers say to.

Rewards on the counter
A reward handed over at the counter

Common questions

Not if it is modelled properly. We set the earn and redeem rates around your numbers, so the rewards are funded by the extra visits rather than given away to people who were coming anyway.

No. The card lives on your own ordering page. Joining is one tap while they are already ordering, and there is no plastic card to carry and nothing to install.

That is yours to set. Nine with a reward at three, six and nine is a common shape because it gives an early win and keeps a bigger prize in view. We model it against your average order value before you launch.

It is included. The scheme is built into the platform on every plan rather than sold as a separate product, so there is no loyalty app subscription on top and no commission on the orders it brings back. The pricing page shows what sits in each plan.

Yes. QR codes and till prompts let customers in the venue earn and redeem the same way as customers ordering online.

We can migrate existing members and balances across, so nobody loses what they have already earned and you are not asking regulars to start again.

Fully. Stamps and rewards land on the same customer record as ordering and the CRM, so loyalty activity can drive segments, automations and campaigns.

Turn first visits into regulars.

Tell us what a regular is worth to you and we will model a scheme that pays for itself.