Delivery Logistics
Live tracking, automatic dispatch and a real ETA on every order, the way your customers already expect it to work. What changes is the bill: a flat cost per drop instead of a slice of every basket.
The commercial bit
A marketplace takes a percentage, so the better your order value, the more it costs you. Ours does not move: a £60 order and a £12 order cost the same.
A marketplace
A share of
every basket
Ordernised
A flat cost
per delivery
Who pays for the drop
The delivery cost is a number you can move. Most venues change it by zone, by day, or by basket size once they can see what it does to their orders.
Free delivery at the checkout, the cost carried as a marketing spend. The usual move on higher margin menus and on the zones closest to you.
The fee sits on the basket like it does on any app. Your margin is untouched, and the customer sees the cost of the distance they chose.
A fixed contribution from each side, or free over a threshold and charged under it. The lever most venues end up using once the numbers are in front of them.
Three ways to get it there
One dispatch screen sits over all three. Plenty of venues run their own team at quiet times, ours at peak, and a third party network when both are full.
Our fleet
Around 700 drivers across the East Midlands, in our own kit.
East Midlands only for now. Outside the region, the other two cover you.
Your team
Keep deliveries in house, run off the same counter as every order.
Works anywhere you already deliver to, in or out of our own region.
A network
National courier networks, plugged into the same dispatch.
Coverage depends on which networks run in your area.
The customer side
The tracking page is on your domain, in your branding. No app to download, no account to make, and no third party logo sitting where yours should be.
Arriving inmin
On a drop our fleet is running, the driver moves on the map the way your customers already expect from every other delivery they order.
Built from the kitchen timing, the distance and the driver actually assigned, then updated as it changes.
A confirmation when you accept, then another when the food leaves the kitchen. Sent in your venue's name, not ours.
Your name, your colours, your domain. Nothing on that page advertises anyone but you.
Dispatch
We run a dedicated dispatch desk in Derby, staffed around the clock. Not a chatbot, not a ticket queue, and not a support address that replies on Tuesday.
Dispatch control, our own call centre in Derby
Driver 291
Order collected from Navigation Pizza
Your rules
Delivery areas are drawn on a map, not guessed from a radius. Every zone carries its own numbers.
The far edge of your range can cost more than the street behind you, because it does.
A basket floor per zone, so a long run is worth the driver being on it.
A zone can close before the kitchen does, or open only at the weekend.
Delivery windows quoted per zone, so the ETA is honest before the order is placed.
Getting running
Tell us where you are. We confirm whether our own fleet reaches you, or which network covers your area.
Areas, fees, minimums and delivery promises set around your streets and your kitchen timings.
Your ordering flow wired into the dispatch board, and the desk in Derby briefed on your venue.
Tracking on your domain, drivers assigned automatically, and a number to ring when you need a person.
Real stories
Monmu’s moved their customers off the delivery apps and onto their own site, with delivery and live tracking on their own domain. They went from about £500 a month online to over £60,000.
Read the Monmu’s storyOur own fleet covers the East Midlands, with around 700 drivers on it. Outside that region you can still run delivery on Ordernised using your own drivers, a network like Uber Direct, or both. Tell us your postcode and we will confirm exactly what reaches you.
A flat rate per drop based on distance, agreed with you up front. It does not move with the size of the basket, so a large order never costs you more to deliver than a small one going the same way.
Whoever you decide. You can absorb it and offer free delivery, pass it to the customer at checkout, or split it between you, including free over a threshold and charged under it. It is a setting, and you can change it by zone or by day.
No. Use your own team, our fleet, a third party network, or any mix of the three. Many venues run their own drivers at quiet times and ours at peak, with a network as overflow when both are full.
Every driver on our fleet is DBS checked, and every one carries an insulated Ordernised bag so food arrives at the temperature it left the kitchen.
You ring the dispatch desk in Derby and a person picks up, at any hour. They chase the driver, deal with the customer and sort the order, so your kitchen is not doing it. The desk is watching the live board anyway, so most problems get caught before you notice them.
Yes. A live map on your own domain in your own branding, with the driver moving on it and an ETA built from the real kitchen timing and the driver actually assigned. No app download and no third party logo on the page.
Tell us where you are and what you deliver, and we will confirm your coverage, your per drop cost and what your zones should look like.
Check your postcode