Platform & DevOps Engineer

Make development, deployment and production operations predictable for the teams building Ordernised.

The job

You will improve the foundations that allow engineers to deliver restaurant software safely. The focus is practical: repeatable environments, trustworthy releases, useful observability and recovery procedures that people can actually follow. You will work across application and managed-service boundaries, reducing manual operational work while keeping infrastructure understandable. Any future on-call arrangement would be agreed explicitly.

What you would be doing

• Improve continuous integration and deployment workflows with clear checks and rollback options.
• Maintain consistent development, preview and production configuration practices.
• Develop dashboards and alerts tied to customer-visible service health.
• Support database backup, restore and migration procedures through documented exercises.
• Strengthen secrets handling, service permissions and environment access.
• Identify reliability and hosting-cost improvements using actual workload evidence.
• Create concise runbooks and help coordinate incident reviews and follow-up work.

What we are looking for

• Experience operating production web applications or cloud infrastructure.
• Practical knowledge of CI/CD pipelines, configuration management and version control.
• Understanding of logs, metrics, traces and useful alert design.
• Ability to script repeatable operational tasks and diagnose deployment failures.
• Experience collaborating with developers on reliable, secure service operation.

Useful, but not essential

• Familiarity with Vercel, managed PostgreSQL or Supabase.
• Experience with infrastructure as code and container-based tooling.
• Experience conducting recovery exercises or improving incident-response practices.

Tools you might use

• GitHub Actions
• Vercel
• PostgreSQL
• Shell scripting
• Observability tools
• Infrastructure as code

Your first 90 days

• Days 1–30Review the delivery workflow and document the most important operational risks and manual steps.
• Days 31–60Ship an improvement to build, deployment or alerting reliability and rehearse its recovery path.
• Days 61–90Run a documented recovery exercise and deliver a prioritised plan for further platform improvements.

The practical bits

• 2 days per week in the Birmingham office and 3 days working remotely within the UK.
• 37.5 hours per week, Monday–Friday. Core collaboration hours are agreed with the team.
• Occasional planned team or customer visits; approved expenses are reimbursed.

What we offer

• 30 days of annual leave plus public holidays
• A company pension contribution
• A £1,000 annual learning budget for courses, conferences or professional development
• A company laptop and role-appropriate equipment; engineering roles include a development setup
• Flexible start and finish times, agreed with your team around customer and collaboration needs
• Wellbeing support and regular development conversations with your manager
• Reimbursement of approved business travel and customer-visit expenses