Account Executive, UAE

Own the sales journey for suitable UAE restaurant prospects, from discovery and demonstration to a clear onboarding handover.

The job

You will work directly with restaurant owners and operators to understand their current processes and assess whether Ordernised is a good fit. The role includes discovery, demonstrations, commercial proposals and coordination of approvals within agreed authority. You will work closely with account management and engineering colleagues when a prospect has integration or regional requirements. Accurate expectations and a well-prepared handover are as important as closing the deal.

What you would be doing

• Build and manage a qualified pipeline of restaurant and hospitality opportunities.
• Run discovery meetings that clarify operational problems, decision criteria and timing.
• Demonstrate relevant workflows using approved demo environments and realistic scenarios.
• Prepare proposals and coordinate pricing or contract approvals within agreed limits.
• Maintain accurate opportunity stages, next steps and evidence-based forecasts.
• Coordinate technical validation when an opportunity depends on integrations or additional capabilities.
• Complete a structured handover so account management understands the promises, scope and launch plan.

What we are looking for

• Experience owning a B2B sales cycle from discovery through commercial agreement.
• Strong presentation, listening and negotiation skills.
• Ability to organise a pipeline and explain a forecast using concrete opportunity evidence.
• Confidence working with business owners and operational stakeholders.
• Professional English and willingness to meet customers across an agreed UAE territory.

Useful, but not essential

• Experience with hospitality technology, payments or business software.
• Arabic-language skills or another language useful to the territory.
• Experience developing a new market alongside account management and product teams.

Tools you might use

• CRM software
• Product demo environment
• Presentation software
• Proposal tools
• Video meetings

Your first 90 days

• Days 1–30Complete product training, practise demonstrations and agree territory and qualification priorities.
• Days 31–60Own active discovery and demonstration opportunities with clear next steps and realistic scope.
• Days 61–90Progress suitable opportunities through the sales cycle and demonstrate a complete customer handover using the agreed process.

The practical bits

• Primarily office- and field-based in Dubai, five days per week across the office and customer locations.
• 40 hours per week, Monday–Friday. Team hours are agreed with your manager. Customer-facing roles may occasionally require pre-arranged appointments outside standard hours.
• Regular customer meetings across Dubai and occasional travel within the UAE; approved expenses are reimbursed.

What we offer

• 30 working days of annual leave plus applicable public holidays
• Private medical cover for the employee
• An AED 5,000 annual learning budget for courses and professional development
• A company laptop, role-appropriate equipment and approved business software
• Flexible start and finish times, agreed around local customers and UK collaboration
• Regular development conversations and a say in regional product decisions
• Reimbursement of approved customer visits and business travel within the UAE